It is the purpose of Lansell Homes, and each and every member of the Lansell Homes Team to SERVE YOU – OUR CLIENT.

• We understand the trust that you have placed in us … and we promise to ensure that your home buying and ownership experience is joyful, easy and rewarding.
• We will build you a quality home that you can depend on to look and function as we have promised.
• We will be ethical and honest, courteous and helpful – at all times, and in every way.
• We will do our utmost to eliminate all sources of frustration.
• We will work with you every step of the way through the construction process, so you understand how your new home comes together.
• We will use the best and most efficient management systems available to ensure that your new home is completed on time, and to the standard you expect.
• We will ensure that you are absolutely delighted with your new home … and the experience that you have shared with us.

If you are not delighted with your ‘Lansell Experience’ – then we will have failed you.

In return … we ask just one thing of you …  That you let us know if there is anything about or during the building process that is giving you even the slightest concern … so we can sort it all out for you.